Privacy Policy

This privacy policy sets out how the Kanberra Group uses and protects any information that you give the Kanberra Group when you use this website.

The Kanberra Group is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this privacy statement.

The Kanberra Group may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are aware of any changes. This policy is effective April 20, 2012.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and interests in order to provide you with better service and for the following reasons as well:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize our website according to your interests.

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We may use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customers’ needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over those websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to any websites in question.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on our website, look for the box that you can click (if available) to indicate that you do not want the information to be used by anyone for direct marketing purposes and/or do not fill in the optional fields (if available).
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act of 1998. A small fee will be assessed. If you would like a copy of the information held on you please write to Kanberra Group, 800 Commerce Parkway, Lancaster, New York 14086.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.


Diana – Buffalo

It’s the most amazing product, and we recommend it to many people who experience breathing issues. 

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I am well satisfied with the product and have recommended it to at least three more friends with sinus conditions. 

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Stacy – East Aurora   

My husband just brought home the Kanberra Gel, and I love it! 

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Kathy – Rochester

... I wanted to let you know how pleased I am with your product.

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Christine – Rochester

...we placed SEVERAL Kanberra Gel containers in the ducts and all around the house...everyone who comes to the house now comments about the wonderfully fresh and clean smell, and the improvement.

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I want to let you know that Kanberra Gel is the best thing for keeping the living quarters in our horse trailer clean and bacteria free. 

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Larry – Depew, NY

When I placed an 8oz Kanberra Gel in their room my wife said "Good luck with that!" 24 hours later she came back to me and said "I don't know what's in it. I don't know how it works. Just don't stop bringing it home!

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Denise – North Tonawanda, NY

I camp quite a bit in the summer and early fall--this year when I pack away the tent and sleeping bags a gel is going into each of these items for storage through the winter and spring.

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Jane – Cheektowaga, NY

It just works! I use it in my kitchen and any odor just dissipates. I smell nothing but clean air. Iím very happy with it.

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Kris – Hamburg, NY

Wow!!! My husband brought home Kanberra Gel,and it's great! I wish I had one in every room!!

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Melissa – Colden, NY

What I liked best about this is that it didnít cover up the smell like a band aide. It made the classroom clean and fresh.

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Mike – Canada

I purchased Kanberra Gel for my car and yes, I'd buy it provides a wonderful smell to my car.

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Gregg – Kentucky

I believe it to be one of the better products on the market that I have ever used.

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Betsy – Glenwood, NY

I love this product! It has a clean and crisp smell and has definitely improved the quality of air in my classroom.

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Dale – Wheatfield, NY

My Son's hockey bag was rancid and had to be kept out in the garage because of the smell...My Wife and I were amazed at the stink reduction. In a couple of days the bag was able to be brought back in the house and even my son commented on the improvement.

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Kelly – Springville, NY

This product immediately improved the air quality in our home...

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Shelly – Clarence, NY

Our dog had encountered a skunk in the yard...within hours of opening the gel, the odor started to disappear.

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Patti – Williamsville, NY the fact that it is a "natural" chemicals.

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Erin – San Diego, CA

This stuff really works!!!

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Ian – Orchard Park, NY

I am a cyclist and I use Kanberra Gel to keep my gear free from odor - no more stinky gear!

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John – Edenton, NC

After 4 months in storage under a cover in very humid weather we found no musty smell odor or mildew and the jar still had gel left.

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Ann – Massachusetts

My home insulator highly recommends Kanberra (Gel)...

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